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Personalized gifts

Show someone your thinking of them, it’s all about personal connection.



Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Due to personal configuration, inscription, or design on these products, Pixsona does NOT accept returns or exchanges unless the products are damaged or defective upon arrival. 

Personalized products are final sale and cannot be cancelled, changed, returned or refunded after order has been placed.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.


What countries do you ship to?

Although we would like to offer worldwide shipping for our products, please note that we are currently restricted by licensing agreements and can only ship within the United States.

How long will it take to receive my order?

Discover Fast and Reliable Shipping with 7-10 Day Delivery

Returns and Refunds

How do I return a product?

In the event that you receive a damaged or defective product, please reach out to us immediately for assistance. However, please note that due to personal configuration, inscription, or design on our products, Pixsona does not typically accept returns or exchanges.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.